Aladdin Rugs

Ordering a handmade rug or a washable rug online should be easy and stress-free, even if you’re buying from overseas. At Aladdin Rugs, we want our U.S. customers to feel confident from start to finish , no surprises, just a gorgeous rug showing up at your door right on time.

This guide covers everything you need to know about shipping rugs to the USA: delivery details, customs charges, and how returns work, all with American buyers in mind.

🇺🇸 Shipping Rugs to the USA – What Happens Next  

We send rugs to customers all over the United States using trusted international couriers who know how to handle handmade pieces.

Here’s our process:

  • We carefully roll each rug to protect the fibres and keep the shape intact.
  • Every rug gets wrapped in tough, export-grade packaging.
  • We ship your rug straight from our studio to your address.
  • Once your order is on its way, you’ll get tracking info so you can follow your rug’s journey from our door to yours.

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Delivery Times for U.S. Orders

Each rug is prepped individually before we send it out because quality matters to us.

Here’s how it goes:

  • You place your order, and we confirm it.
  • We prepare your rug for shipment.
  • It travels internationally.
  • The courier delivers it to your home in the U.S.

Delivery times depend on your location and customs, but we work hard to keep things smooth and efficient, never cutting corners on quality.

Customs, Duties & Import Charges (U.S. Buyers)

If you’re importing rugs to the USA from the UK, you might wonder about extra charges.

A few things to know:

  • U.S. customs sometimes adds import duties or local taxes.
  • These fees come from U.S. authorities, not us.
  • If there’s a charge, the courier will reach out to you directly for payment.
  • We’re upfront about these details, so you can make your purchase with confidence.

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How We Keep Your Rug Safe in Transit

  • Every Aladdin Rug gets special care before it leaves us:
  • We do a final inspection.
  • We wrap it securely to protect against moisture and shifting.
  • We label everything clearly for international shipping.
  • This way, your rug arrives clean, safe, and ready for your home.

Returns & Customer Support

We know buying a rug online is a big choice.

Here’s how we help:

Returns follow our official store policy.

Rugs need to be unused and in their original condition.

Our support team is here to help you through every step.

Still unsure about color, size, or style? Reach out before you buy we’re happy to help you find the right rug.

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Why U.S. Customers Pick Aladdin Rugs

People across the United States count on us for:

  • Clear international shipping
  • Top-quality handmade and machine-washable rugs 
  • Friendly, responsive service

We keep things simple: buying a rug from us should feel easy, honest, and secure.

Shop with Confidence from the USA

Whether you’re sprucing up a city apartment or a family home, we’re here to help with clarity, craftsmanship, and care.

Questions about shipping, duties, or returns? Just ask we’re always ready to help.