At Aladdin Rugs, every piece comes straight from Turkey—rich in culture, colour, and character. Our collection blends timeless traditional patterns with fresh, unique designs to suit every style. Whether you're decorating a cozy corner or transforming a full room, you'll find a rug that feels like it was made just for you. We're so glad you're here.
Delivery
- We offer free shipping on all orders.
- Your orders will be dispatched within 1-3 business days after payment confirmation.
- Estimated delivery time varies between 5-10 business days, depending on your location.
- Tracking details will be sent to you via email after order confirmation.
Returns
- At Aladdin Rugs, customer satisfaction is our priority, so we offer a 30-day free return policy.
- Before initiating a return, ensure the product is unused and in its original packaging.
- To start the return process, contact us or fill out the "Return Request" form on our website.
- Refunds will be processed within 7 business days after we receive the returned product.
- Note:
- Custom orders and personalized products may not be eligible for returns.
- For more information, please get in touch with our customer service team.
Regular Maintenance
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Ongoing Cleaning: Vacuum your rug at least once a week to prevent the buildup of dust and dirt.
Rotation: Rotate your rug 180 degrees every six months to prevent uneven wear on specific areas.
Stain Cleaning
- Quick Action: Clean stains as soon as they occur. Blot the stain with a clean, white cloth to absorb it, avoiding rubbing the spot.
Appropriate Cleaner Use: Use pH-balanced cleaners suitable for your rug’s material. Test the cleaner on an inconspicuous area first.
Deep Cleaning
- Professional Service: Have your rug professionally cleaned once a year for a thorough and deep cleaning.
Home Steam Cleaning: If professional service is not an option, use home steam cleaners to perform a deep clean.
Protection
- Furniture Protectors: Use furniture pads under heavy furniture to prevent damage to your rug.
Sunlight Protection: Protect your rug from direct sunlight to avoid color fading.
Storage
- Pre-Cleaning: Clean your rug thoroughly and ensure it is completely dry before storing it.
Roll for Storage: Roll the rug and wrap it in a towel or cotton fabric, storing it in a cool, dry place.
Additional Tips
- Humidity Control: Keep the humidity level in your rug’s environment controlled to prevent mold and mildew.
Shoes Off Policy: Avoid wearing shoes indoors to keep your rug cleaner.
Why Aladdin Rugs?
Aladdin Rugs offers machine-washable, durable, and stylish rugs that make cleaning effortless. Perfect for families and pet owners, our rugs combine practicality with elegance, ensuring a clean and fresh living space every day!
Simplify Your Life with Machine-Washable Convenience!
Say goodbye to worries about daily dirt and stains—simply toss your rug into the washing machine and enjoy a clean, fresh space anytime. Combining practicality with style, this rug is designed to make your life easier!
Frequently Asked Questions:
What is Aladdin Rugs, and what types of rugs do you offer?
Aladdin Rugs is a brand offering high-quality and uniquely designed rugs. Our collection includes handmade rugs, modern designs, and vintage pieces.
What materials are your rugs made of?
We primarily use natural materials such as wool and cotton for our rugs. Some designs also feature luxurious materials like silk.
What are the shipping times and costs?
Your orders are processed and shipped within 2-5 business days. Shipping costs vary depending on the delivery location and are displayed at checkout.
What is your return and exchange policy?
Returns or exchanges are accepted within 14 days of delivery. Items must be unused and in their original packaging to qualify for a return.
How can I care for my handmade rug?
Regularly vacuum your handmade rug and keep it away from direct sunlight. We recommend using professional rug cleaning services for thorough maintenance.
Do you offer special pricing for wholesale purchases?
Yes, we provide special pricing for wholesale orders. Please contact us for further details.
Can I order a custom-sized or custom-designed rug?
Yes, we offer custom sizing and design services. Contact us to discuss the details of your order.
What payment methods do you accept?
We accept credit cards, bank transfers, and international payment options. All available payment methods are listed at checkout.
